Terms of Service

 

Who we are

The Way-of-the-phoenix website is a distant healing, self-healing, and knowledgebase service provided by the Joseph Carey Psychic Foundation. reg.charity 275018. Our website address is: https://www.way-of-the-phoenix.com

Thank you for accessing way-of-the-phoenix. We respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.

This Privacy Policy applies when you visit or use the way-of-the-phoenix website, and our IOS and Android mobile applications, it also applies to all websites and application links that our services connect.

By using our services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with way-of-the-phoenix. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using. All data listed in this policy is subject to the following processing activities: collecting, recording, structuring, storing, altering, retrieving, encrypting, pseudonymizing, anonymising, erasing, combining, and transmitting.

Data You Provide to Us

We may collect different data from or about you depending on how you use our Services. When you create an account for Distant Healing and interact with a healer, we collect any data you provide directly, including personal data, photos, and video’s you send and uniquely identify any submissions you make. Your data will not be shared with any other person or organisation other than the way-of-the-phoenix healer(s) and the Way of the Phoenix system administrator.

Some data will automatically be collected like information about your device and what parts of our services you interact with or spend time using.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you make a donation by debit or credit card or by PayPal from a personal account our usage of any transaction is governed by PayPal policy. We do not store details of your personal banking account, or debit, or credit cards.

 We may invite you to complete a survey or to advise a testimonial. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, postal address, date of birth, or phone number. That data is subject to this Privacy Policy. The data collected will only be used to administer a testimonial or survey and will not be made public. Testimonials published on our site require your prior agreement and will not include any uniquely identifying data.

 Communications and Support

If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you, like your name, email address, messages, location, way-of-the-phoenix user ID, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

The data listed above is stored by us as required by GDPR regulations.

Data we collect through Automated Means

When you access the Services (including browsing content), we collect certain data by automated means, including:

Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types. Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services. An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

 The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us as required by GDPR regulations.

Cookies and Data Collection Tools

We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activities on https://way-of-the-phoenix.com  They allow us to remember things about your visits, like your preferred language, and to make the site easier to use. To learn more about cookies, visit https://cookiepedia.co.uk/all-about-cookies

Way-of-the-phoenix and service providers acting on our behalf (like Google Analytics) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools“) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

https://way-of-the-phoenix.com takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and way-of-the-phoenix, the services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. When you create an account your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, then login and change your password straight away or contact [email protected]  with any concerns.

How long do we Retain Data?

 We keep your Personal Information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. When the purposes for which we processed your Personal Information have concluded, we will either permanently delete or destroy the relevant Personal Information or anonymize it, in a manner that ensures individuals personal information is no longer identifiable.

Your Rights

You have certain rights around the use of your data, including the ability to opt out of newsletter emails, and cookies. You can update or terminate your account from within our Services and can also contact us for individual rights requests about your personal data. Parents or guardians who believe we’ve unknowingly collected personal data about their underage child, or if legally responsible carers believe we’ve unknowingly collected data about the person they care for, should contact us on [email protected] for help deleting that information.

Right to Erasure

Under Article 17 of the UK GDPR individuals have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right only applies to data held at the time the request is received from a Way of the Phoenix account user. We hold distant healing personal data for a period of 7 years as a need to exercise our rights of defence of legal claims and/or as required to provide on request the account user copy of any data they have provided. Your account will continue to be secure when you are no longer actively using it, and data protected for as long as we are legally bound to retain the data. If the account user does choose to delete their account, name, account identifier, and date of deletion only will be retained beyond use for referral purpose only. All other personal data, recorded conversations etc, are deleted except in the instance where we have provided on request the account holder with copy of any or all transaction data, which we are duty bound to keep for a period of 7 years.

Our Policy concerning young people

 We recognize the privacy interests of young people and encourage parents and guardians to take an active role in their children’s online activities and interests. Individuals younger than 18 years of age may not set up a distant healing account but may have a parent or guardian open an account on their behalf. If we learn that we’ve collected personal data from a young person under 18 years of age, we will take reasonable steps to delete it.

Embedded content from other sites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  

Updates & Contact info

From time to time, we may update this Privacy Policy. When we make a material change to this policy, we’ll notify account holders via email. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.  Please contact us on [email protected] via email with any questions, concerns, or disputes.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact us on [email protected]